Comments on: My Chat with Sandisk Tech Support on IRC http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/ Chrisjs Rockbox Branch Mon, 08 Sep 2008 07:14:03 +0000 http://wordpress.org/?v=2.5 By: juan http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-261 juan Wed, 12 Dec 2007 15:18:15 +0000 http://chrisjs.com/?p=107#comment-261 hi, i just want to know how to eliminate the noise when i use rockbox with my sansa e-260. thanks, hi, i just want to know how to eliminate the noise
when i use rockbox with my sansa e-260.

thanks,

]]> By: William http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-184 William Tue, 06 Nov 2007 17:02:40 +0000 http://chrisjs.com/?p=107#comment-184 Yes, I only need to make a explanation: I did used my MAC for the first attempt with a Ubuntu LiveCD, this works very fine but e200tool No, the files was in the right directory, but in the terminal when I run the e200tool this says that "cannot run the binary file" or "syntax error "(". For umbrick my Sansa I used a old PC computer with ubuntu 5.04 livecd. Thaks again!! Yes, I only need to make a explanation: I did used my MAC for the first attempt with a Ubuntu LiveCD, this works very fine but e200tool No, the files was in the right directory, but in the terminal when I run the e200tool this says that "cannot run the binary file" or "syntax error "(". For umbrick my Sansa I used a old PC computer with ubuntu 5.04 livecd. Thaks again!!

]]> By: chrisjs169 http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-183 chrisjs169 Tue, 06 Nov 2007 04:11:58 +0000 http://chrisjs.com/?p=107#comment-183 Heh - once again I appologize for the short response before, as I thought my ISP was going to be cutting the DSL within the next hour after posting that comment, so I was stressed, but it seems that the DSL's still working. I'm glad you unbricked your Sansa though. Even if you were to try RMA'ing it, which would be free, that'd still take at least two weeks to get your Sansa back. For the most part, once the Sandisk logo appears, you need to hold the REC button until it goes into Recovery mode, though usually it's best to start holding it once you run the ./e200tool recover command. For anyone else who has problems: While Mac computers should be able to recover the Sansa, I've heard most people have had success with using a Linux distro to recover the Sansa (such as Ubuntu). Windows requires libusb, which, while I think may be working now, is still buggy. Heh - once again I appologize for the short response before, as I thought my ISP was going to be cutting the DSL within the next hour after posting that comment, so I was stressed, but it seems that the DSL's still working. I'm glad you unbricked your Sansa though. Even if you were to try RMA'ing it, which would be free, that'd still take at least two weeks to get your Sansa back.

For the most part, once the Sandisk logo appears, you need to hold the REC button until it goes into Recovery mode, though usually it's best to start holding it once you run the ./e200tool recover command.

For anyone else who has problems: While Mac computers should be able to recover the Sansa, I've heard most people have had success with using a Linux distro to recover the Sansa (such as Ubuntu). Windows requires libusb, which, while I think may be working now, is still buggy.

]]> By: William http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-182 William Tue, 06 Nov 2007 02:53:59 +0000 http://chrisjs.com/?p=107#comment-182 OH MY FRIEND!!!!! THANKS!!!! This was my fault, when I tried running the recover I only press the hold the first seconds and NO over all the process, Now my Sansa is OK and umbricked. Very I am been thankful with you, Thanks for all the support. You have saved my money!!! Thanks chrisjs169 Again!!! OH MY FRIEND!!!!! THANKS!!!! This was my fault, when I tried running the recover I only press the hold the first seconds and NO over all the process, Now my Sansa is OK and umbricked. Very I am been thankful with you, Thanks for all the support. You have saved my money!!! Thanks chrisjs169 Again!!!

]]> By: chrisjs169 http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-181 chrisjs169 Mon, 05 Nov 2007 20:48:42 +0000 http://chrisjs.com/?p=107#comment-181 "but when the sansa go to recovery mode in the screen appears that "keys locked system shutdown"" - Hold the Record button after running ./e200tool recover [blfile.rom] which should get you to recovery mode. Sorry for the short response, but I'm trying to get my DSL service fixed. "but when the sansa go to recovery mode in the screen appears that "keys locked system shutdown"" - Hold the Record button after running ./e200tool recover [blfile.rom] which should get you to recovery mode.

Sorry for the short response, but I'm trying to get my DSL service fixed.

]]> By: William http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-180 William Mon, 05 Nov 2007 00:15:00 +0000 http://chrisjs.com/?p=107#comment-180 And for your question for where I download the e200tool: in the rockbox site, but it fail in ubuntu under Macintosh, in Pc works fine but the player only is finded some times And for your question for where I download the e200tool: in the rockbox site, but it fail in ubuntu under Macintosh, in Pc works fine but the player only is finded some times

]]> By: William http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-179 William Mon, 05 Nov 2007 00:08:18 +0000 http://chrisjs.com/?p=107#comment-179 Thanks chrisjs169, now I can run the e200tool, from a PC computer using a ubuntu livecd, but I cannot resolve my problem, I use the "./e200tool i2cprogram i2c-e260.bin", and the player go to flashin the blue light when the process work, but a this point only this, I repit the steps and the e200tool cannot find the player, I connect-disconnect but it is not findedalways, also, i tried with the steps to convert the e200r to e200 and this works fine, but when the sansa go to recovery mode in the screen appears that "keys locked system shutdown", in another intent I repit the steps, and when the process start I turn off the lock, an d the sansa says "...........Go to the recovery mode" In think that if I run the e200tool with any pc that have installed the ubuntu maybe its work better but I dont know. Thanks chrisjs169, now I can run the e200tool, from a PC computer using a ubuntu livecd, but I cannot resolve my problem, I use the "./e200tool i2cprogram i2c-e260.bin", and the player go to flashin the blue light when the process work, but a this point only this, I repit the steps and the e200tool cannot find the player, I connect-disconnect but it is not findedalways, also, i tried with the steps to convert the e200r to e200 and this works fine, but when the sansa go to recovery mode in the screen appears that "keys locked system shutdown", in another intent I repit the steps, and when the process start I turn off the lock, an d the sansa says "...........Go to the recovery mode" In think that if I run the e200tool with any pc that have installed the ubuntu maybe its work better but I dont know.

]]> By: chrisjs169 http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-178 chrisjs169 Fri, 02 Nov 2007 18:41:03 +0000 http://chrisjs.com/?p=107#comment-178 HRM: I noticed that compression issue: it was around 11MB or so for some reason. I had also noticed that WinRAR (I was on my Windows computer at the time) complained that the zip file was corrupt. I'm not sure what caused that problem, but it seemed to work fine after I updated the build. William: How and Where did you download e200tool? It seems to me like you either downloaded the wrong version, or saved it into a different directory. As for another program to fix it, there is none. e200tool is not made by Sandisk, and likely they won't be able to help you with repairing it, aside from having you RMA it, which takes about two weeks. HRM: I noticed that compression issue: it was around 11MB or so for some reason. I had also noticed that WinRAR (I was on my Windows computer at the time) complained that the zip file was corrupt. I'm not sure what caused that problem, but it seemed to work fine after I updated the build.

William: How and Where did you download e200tool? It seems to me like you either downloaded the wrong version, or saved it into a different directory. As for another program to fix it, there is none. e200tool is not made by Sandisk, and likely they won't be able to help you with repairing it, aside from having you RMA it, which takes about two weeks.

]]> By: HRM http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-176 HRM Thu, 01 Nov 2007 22:47:59 +0000 http://chrisjs.com/?p=107#comment-176 Regarding the guy wiht the non functioning sansa, this is a good place to look for answers. Go to the forum for rockbox and post a question if this fix isn't all you need. http://www.anythingbutipod.com/forum/showthread.php?t=15424 Regarding the guy wiht the non functioning sansa, this is a good place to look for answers.
Go to the forum for rockbox and post a question if this fix isn't all you need.

http://www.anythingbutipod.com/forum/showthread.php?t=15424

]]> By: HRM http://chrisjs.com/my-chat-with-sandisk-tech-support-on-irc/#comment-175 HRM Thu, 01 Nov 2007 22:29:34 +0000 http://chrisjs.com/?p=107#comment-175 Seems the full build has a compression issue or somethign as I get a prompt that one file already named is in the folder (just extracting it to a new folder) Also it wouldn't refresh the database once installed in a sansa, so I used a older version that worked fine. Maybe it was me, but then again... Seems the full build has a compression issue or somethign as I get a prompt that one file already named is in the folder (just extracting it to a new folder)
Also it wouldn't refresh the database once installed in a sansa, so I used a older version that worked fine.

Maybe it was me, but then again...

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